Tools
These run in your browser and send nothing anywhere. Each one ends with a summary you can copy to us, which saves a round of questions.
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Connection check
Tests your internet from your browser and gathers the details we would otherwise have to ask you for — response time, steadiness, whether you can reach Microsoft 365 and your phones.
Useful for: Slow internet, dropping Wi-Fi, laggy remote sessions, poor call quality
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Printer walkthrough
A few questions, in the order we would ask them on the phone. It branches based on your answers and ends either with the fix or with a summary you can send us.
Useful for: Nothing printing, printer offline, paper jams, toner
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Email sender check
Paste a suspicious sender address and link, and see what stands out — lookalike domains, mismatched links, and the patterns we look at first. Runs entirely in your browser.
Useful for: Unexpected invoices, sign-in requests, anything that feels off
Rather talk to someone?
Call 440-991-9980 or email [email protected]. The tools are there to save you time, not to stand between you and us.